All Products
New Wood Pallets Built to Your Standards
When your application demands consistent dimensions, maximum load capacity, and a clean appearance, our new pallets deliver. Heat-treated and ISPM-15 compliant options available for international shipping anywhere in the world.
ISPM-15 CertifiedCustom SizesHeat TreatedFast Turnaround
Premium Kiln-Dried Lumber
Every new pallet is built from carefully selected, kiln-dried lumber for maximum strength and consistency.
New Pallet Options
Choose from standard builds, heat-treated export pallets, or fully custom configurations. All pallets are manufactured with kiln-dried lumber and precision-cut components.
Standard New Pallets
Built to GMA specifications (48" x 40") using kiln-dried hardwood or softwood lumber. Our standard new pallets offer consistent dimensions, full load capacity, and a clean, professional appearance for retail and display-sensitive applications.
Key Features
- GMA 48" x 40" dimensions
- Kiln-dried hardwood or softwood
- Full 2,500 lb dynamic capacity
- Uniform, clean appearance
- Forklift and pallet-jack compatible
Heat-Treated (HT) Pallets
Heat-treated to ISPM-15 standards at a core temperature of 56°C for a minimum of 30 minutes. Required for international shipments to prevent the spread of invasive pests. Each pallet is stamped with the official IPPC mark for customs clearance.
Key Features
- ISPM-15 certified
- IPPC stamp included
- Required for export to most countries
- Same structural strength as untreated
- Chemical-free pest treatment
Custom-Size New Pallets
Need a non-standard footprint? We build new pallets in any dimension you specify. Whether you need oversized pallets for industrial machinery or compact pallets for narrow racking systems, we manufacture to your exact specifications.
Key Features
- Any length, width, and height
- Two-way or four-way entry
- Block or stringer construction
- Choose board spacing and count
- Heat treatment optional
International Compliance
ISPM-15 Heat Treatment Explained
The International Standards for Phytosanitary Measures No. 15 (ISPM-15) is a regulation that governs the treatment of wood packaging materials used in international trade. Its purpose is to prevent the introduction and spread of invasive insects and plant diseases that can be carried in raw wood.
To comply, pallets must be heat-treated to a minimum core temperature of 56 degrees Celsius for at least 30 minutes. After treatment, each pallet receives the official IPPC stamp, which customs officials in the destination country use to verify compliance.
All of our heat-treated pallets are processed at our certified facility and marked with the appropriate IPPC logo and treatment code. We maintain full chain-of-custody documentation for audit purposes.
Countries Requiring ISPM-15
European Union
China
Australia
Canada
Mexico
Japan
South Korea
India
Brazil
New Zealand
South Africa
Most of Asia
This is not an exhaustive list. If you are unsure whether your destination requires ISPM-15 compliance, contact us and we will verify the requirements for your specific trade route.
Behind the Build
Our Manufacturing Process
Every new pallet we produce goes through a precise, quality-controlled manufacturing pipeline. Here is what separates our pallets from the competition.
01
Lumber Selection & Grading
We source kiln-dried lumber from sustainably managed forests across the western United States. Each board is graded for structural integrity, moisture content (target: 19% or below), and dimensional accuracy before entering production.
02
Precision Cutting
Lumber is cut to exact specifications using automated saws with laser-guided accuracy. Board lengths are held to a tolerance of +/- 1/16 inch. This precision ensures every pallet fits seamlessly into automated racking and conveyor systems.
03
Assembly & Fastening
Boards are assembled using pneumatic nailers with spiral-shank or ring-shank nails for maximum holding power. Each nail is driven to a controlled depth to prevent protrusion while maintaining full structural engagement with the stringer or block.
04
Heat Treatment (Optional)
Pallets destined for international shipping enter our ISPM-15 certified heat treatment chamber. The wood core reaches 56 degrees Celsius for a minimum of 30 minutes, eliminating biological contaminants without chemicals.
05
Quality Inspection
Every finished pallet passes through a 12-point quality check: dimensional accuracy, board alignment, nail depth, stringer integrity, deck board spacing, load bearing surface flatness, corner squareness, and more.
06
Marking & Staging
Approved pallets receive any required stamps (IPPC mark, company logo, date code) and are staged in our warehouse for order fulfillment. Pallets are stacked on edge to prevent warping during storage.
Strength Testing & Load Ratings
We test representative samples from every production batch using standardized load testing procedures. Our testing measures three key metrics that determine real-world performance.
Dynamic Load Capacity
2,500 lbs
The maximum weight a pallet can safely carry while being moved by a forklift or pallet jack. This is the most commonly referenced rating for shipping applications.
Static Load Capacity
5,000 lbs
The maximum weight a pallet can support while stationary on a flat surface. Static ratings are critical for warehouse storage and floor-stacking applications.
Racking Load Capacity
2,000 lbs
The maximum weight supported when the pallet is placed on racking beams with no center support. This is the most demanding load scenario and the most important for warehousing.
Standard Size Options
We manufacture new pallets in all standard North American and international sizes. Below are our most popular configurations with typical specifications.
| Size | Name | Entry | Weight | Dynamic Load |
|---|---|---|---|---|
| 48" x 40" | GMA Standard | 4-way | 35-45 lbs | 2,500 lbs |
| 42" x 42" | Telecom | 4-way | 35-40 lbs | 2,200 lbs |
| 48" x 48" | Square / Drum | 4-way | 40-55 lbs | 2,500 lbs |
| 48" x 42" | Chemical / Military | 4-way | 40-50 lbs | 2,500 lbs |
| 40" x 40" | Dairy | 4-way | 30-38 lbs | 2,200 lbs |
| 48" x 36" | Beverage | 4-way | 32-42 lbs | 2,200 lbs |
| 36" x 36" | Compact | 4-way | 25-32 lbs | 1,800 lbs |
| 48" x 20" | Half Pallet | 2-way | 20-28 lbs | 1,500 lbs |
Custom sizes available in any dimension. Contact us for specifications and pricing on non-standard configurations.
Lumber & Materials
We build new pallets from a variety of kiln-dried lumber species. The right choice depends on your load requirements, weight constraints, and budget.
Southern Yellow Pine
The most common pallet lumber in North America. Offers excellent strength-to-weight ratio and nailing properties. Ideal for general-purpose pallets.
StrengthMedium-High
WeightMedium
CostLow-Medium
Oak (Red & White)
Dense hardwood that provides maximum load capacity and durability. Heavier than pine but significantly stronger. Preferred for heavy industrial loads.
StrengthVery High
WeightHeavy
CostMedium-High
Poplar / Aspen
Lightweight hardwood that machines well and resists splintering. Good choice when weight matters more than maximum load capacity.
StrengthMedium
WeightLight
CostMedium
Douglas Fir
Strong softwood with excellent dimensional stability. Widely available in the western United States and well-suited for pallets that need to withstand repeated use.
StrengthHigh
WeightMedium
CostMedium
When to Choose New vs. Used
New pallets are not always necessary, and used pallets are not always sufficient. Here is how to decide which option fits your needs.
Choose New When...
- You are shipping internationally and need ISPM-15 compliance
- Your product requires a clean, retail-ready presentation
- Maximum load capacity is non-negotiable
- You need a non-standard size not available used
- Your industry requires new-only pallets (pharmaceutical, food-grade)
- Consistent dimensions are critical for automated systems
Choose Used When...
- You want to reduce costs by 40-50% per pallet
- You are shipping domestically and do not need ISPM-15
- Environmental impact matters to your company
- You need pallets immediately with no lead time
- Pallets are for internal warehouse use or storage
- One-way shipping where pallets will not be returned
Compliance Deep Dive
ISPM-15: Everything You Need to Know
International shipping regulations around wood packaging are strict and the penalties for non-compliance are severe. Here is a comprehensive overview of ISPM-15 and what it means for your shipments.
What Happens During Heat Treatment
Our ISPM-15 heat treatment process uses a computer-controlled kiln that monitors temperature at multiple points throughout the wood stack. The process involves three phases:
- 1Ramp-Up Phase (2-4 hours): The kiln temperature gradually increases to avoid thermal shock that could cause cracking or warping. Ambient air temperature reaches 70-80 degrees Celsius.
- 2Treatment Phase (30+ minutes): The wood core temperature is maintained at or above 56 degrees Celsius for a minimum of 30 continuous minutes. Temperature probes embedded in the thickest lumber pieces verify compliance.
- 3Cool-Down Phase (1-2 hours): Pallets cool gradually to prevent moisture condensation and dimensional instability. The total process takes 4-8 hours per batch.
Consequences of Non-Compliance
Shipping with non-compliant wood packaging materials can result in serious consequences that far outweigh the cost of proper treatment:
- Shipment refused at port of entry and returned at shipper expense
- Goods quarantined for 14-30 days pending fumigation
- Fumigation costs of $500-$3,000+ depending on container size
- Customs fines ranging from $1,000 to $50,000 per violation
- Potential blacklisting of your company by importing country customs
- Damage to perishable goods during quarantine delays
- Loss of customer confidence and potential contract penalties
- Repeated violations can trigger mandatory inspections on all future shipments
Our ISPM-15 Guarantee
Every heat-treated pallet from Albuquerque Pallets comes with a certificate of treatment that includes the batch number, treatment date, temperature log reference, and our facility code. We maintain complete records for a minimum of two years and can provide documentation for audit or customs purposes at any time. If any of our HT-stamped pallets are rejected at customs due to a treatment deficiency, we will replace the pallets, cover the treatment costs, and reimburse documented delay expenses up to the value of the pallet order.
Need Help Choosing the Right Size?
Our comprehensive size guide covers all standard pallet dimensions, load ratings, and compatibility with common racking systems and shipping containers. Use it to select the perfect size for your application.
New Pallet FAQ
What is the lead time for new pallet orders?
Standard new pallets in common sizes (48x40) are typically available within 3-5 business days. Custom sizes require 5-10 business days depending on complexity and lumber availability. Rush orders (1-3 days) are available for an additional fee when materials are in stock. We recommend ordering at least two weeks in advance for orders exceeding 500 units.
Can you match a pallet specification from another manufacturer?
Yes. If you have a drawing, specification sheet, or sample pallet from another supplier, we can replicate it exactly. Send us the specs or bring a sample to our facility and we will quote a matching pallet. We can also reverse-engineer a pallet from physical measurements if no documentation exists.
What is the difference between stringer and block pallets?
Stringer pallets use two or three parallel boards (stringers) running the length of the pallet to support the deck boards. They are typically 2-way entry unless notched for 4-way entry. Block pallets use blocks at the corners and center to support the deck, allowing full 4-way forklift access. Block pallets are generally stronger and more versatile but cost 15-20% more to manufacture.
Do you offer moisture-content testing for new pallets?
Yes. All of our kiln-dried lumber is tested for moisture content before entering production. We target 19% or below, which is the industry standard for preventing mold growth and ensuring dimensional stability. For applications that require lower moisture (pharmaceutical, electronics), we can kiln-dry to 12-15% moisture content at additional cost.
Are your new pallets compatible with automated warehouse systems?
Yes. Our manufacturing tolerances (dimensional accuracy within +/- 1/16 inch) are designed to work with automated storage and retrieval systems (AS/RS), robotic palletizers, and conveyor systems. If you have specific tolerance requirements for your automation equipment, share the specs with us and we will build to match.
Material Science
Wood Species Comparison
The wood species you choose directly impacts load capacity, weight, durability, and cost. Here is a detailed breakdown to help you select the right lumber.
| Species | Hardness (Janka) | Density (lb/ft3) | Pallet Weight | Nail Holding | Cost Index | Best Application |
|---|---|---|---|---|---|---|
| Southern Yellow Pine | 690 lbf | 35 | 35-42 lbs | Excellent | $ | General purpose, best value |
| Red Oak | 1,290 lbf | 44 | 45-55 lbs | Good | $$$ | Heavy industrial, max strength |
| White Oak | 1,360 lbf | 47 | 48-58 lbs | Good | $$$ | Export, chemical resistance |
| Douglas Fir | 660 lbf | 32 | 32-40 lbs | Very Good | $$ | Western US sourcing, balanced |
| Poplar | 540 lbf | 29 | 28-35 lbs | Good | $$ | Lightweight, air freight |
| Maple (Hard) | 1,450 lbf | 44 | 46-56 lbs | Fair | $$$$ | Maximum durability, premium |
| Spruce/Pine/Fir (SPF) | 510 lbf | 28 | 27-34 lbs | Good | $ | Budget, single-use, lightweight |
Pallet weight shown for standard 48x40 GMA configuration. Janka hardness measures resistance to denting and wear. Higher Janka = more durable but heavier.
When New Pallets Are the Only Option
We always recommend recycled pallets when they will do the job. But there are specific scenarios where new pallets are not just preferred -- they are required.
International Export Requirements
Most countries require ISPM-15 certified wood packaging. While used pallets can be re-treated, many customs authorities prefer or require new pallets with fresh HT stamps and documentation. The risk of a rejected shipment often outweighs the cost difference.
Automated Warehouse Systems
Automated storage and retrieval systems (AS/RS), robotic palletizers, and high-speed conveyors demand precise dimensional tolerances -- typically within 1/16 inch. Only new pallets consistently meet these tight specifications across every unit in a batch.
Pharmaceutical & Cleanroom
FDA-regulated environments, pharmaceutical warehouses, and cleanroom operations often mandate new pallets to eliminate any risk of contamination, mold spores, or pest residue from prior use. Audit trail documentation is simpler with new pallets.
Retail Display & Brand Image
When pallets are visible to end consumers -- in-store displays at Costco, Sam's Club, or retail floor merchandising -- brand image demands pristine, uniform appearance that only new pallets provide. Weathered or repaired boards undermine product presentation.
Non-Standard Custom Dimensions
If your product requires a pallet size not commonly available in the used market (oversized, undersized, or specialty shapes), new manufacturing is the only way to get exact specifications. Custom pallets for aerospace, military, or industrial equipment typically require new builds.
Contractual or Insurance Requirements
Some shipping contracts, insurance policies, and customer agreements explicitly require new pallets. Major retailers may impose chargebacks for shipments arriving on non-conforming pallets. Government and military contracts often specify new-only.
Our Guarantee
New Pallet Warranty
What Our Warranty Covers
Structural Integrity Guarantee
Every new pallet is warranted against structural failure under rated load conditions for 12 months from date of delivery. If a pallet fails under its rated dynamic, static, or racking load during this period, we replace it at no cost.
Dimensional Accuracy
All new pallets are guaranteed to meet stated dimensions within +/- 1/16 inch tolerance. If any pallet falls outside this spec upon delivery, we replace it immediately.
ISPM-15 Compliance
Heat-treated pallets carry a full compliance guarantee. If any HT-stamped pallet is rejected at customs due to treatment deficiency, we replace the pallets, cover re-treatment costs, and reimburse documented delay expenses up to the order value.
Material Quality
We guarantee all lumber meets the specified moisture content (19% or below standard, 12-15% for pharmaceutical grade), species, and grading standards. Warped, twisted, or defective boards are replaced at our expense.
Claims Process
- 1Contact us within 7 days of discovering the defect with photos and order number
- 2Our quality team reviews the claim within 24 hours
- 3Approved claims receive replacement pallets on the next available delivery
- 4For ISPM-15 claims, submit customs rejection documentation for expense reimbursement
Extended Warranty Available
For businesses that need extended coverage, we offer 24-month and 36-month warranty plans on new pallet orders of 500+ units. Extended warranties cover the same structural and compliance guarantees with the added benefit of proactive replacement scheduling. Ask your account manager for details and pricing.
Order New Pallets Today
Tell us the size, quantity, and whether you need heat treatment. We will provide a detailed quote, typically within the same business day.
Request a Quote